We have a 24-hour cancellation policy that applies to all classes, duets and private sessions. If you do not cancel a minimum of 24 hours prior to your session, you will be charged the full fee for the respective class you had booked.
For Monday classes and private sessions, you need to cancel by 12 noon on the Saturday prior to your class.
In case of snow or inclement weather, classes still need to be cancelled following our 24 hour policy. No credits or refunds apply unless the class is cancelled by the studio.
We run classes that have at least 3 people signed up 24 hours prior to class. Classes with less than 3 people enrolled 24 hours prior, will be cancelled.
Please always check the online schedule for the most updated class schedule and to make sure class is running.
The NUBODI app will email to update you of any class changes or
cancellations but please always check the online schedule for the most
updates class schedule and to make sure your booked in class is running.
With multiple instructors on our team, we always strive to run all classes in the schedule, if an instructor is unwell, we arrange for another instructor to cover the class. In the unfortunate incident where this is not possible, the class will be cancelled and you will be refunded the class credit and able to book in for another class.
Please note that we do not offer refunds, but are always happy to offer credit for future bookings.